Contact information

 

1. Company Details

Company Name: ESQUINA ARCHIVE S.R.L. Legal Form: Limited Liability Company (SRL) CUI: 553550906 Trade Registry Number: J20/260468/67006 Registered Address: Not publicly disclosed for security reasons.


2. Official Contact Channels

Customers can reach ESQUINA ARCHIVE S.R.L. through the following official communication channels:

  • Email: esquina.official@gmail.com

  • Phone: 0743955851

  • Social Media & Online Platforms:

    • Instagram

    • TikTok

    • Website (Esquina Archive official store)

All communication must be directed exclusively through the channels listed above.


3. Support Availability & Response Time

Our support team is available daily between 07:30 AM and 09:00 PM.

All inquiries receive a response within 24 hours, regardless of the time they are submitted.


4. Types of Inquiries We Handle

Our customer support team assists with:

  • Product questions

  • Order placement & delivery updates

  • Returns & exchanges

  • Technical issues on the website

  • Business inquiries & collaborations

For business-related communication, please use the same official email: esquina.official@gmail.com.


5. Shipping Partners

ESQUINA ARCHIVE S.R.L. collaborates with trusted national and international shipping partners:

  • DHL

  • DPD

  • Cargus

  • Poșta Română

  • Fan Curier

Any delays caused by courier companies fall under their responsibility.


6. Data Protection & Privacy

All customer communication is handled in accordance with GDPR regulations. Personal information shared through our contact channels is used strictly for support, order processing, and legal compliance.


7. Important Notes

  • We do not disclose our physical address publicly.

  • We do not offer support through unofficial channels.

  • For security reasons, customers must provide accurate order details when requesting assistance.

  • ESQUINA ARCHIVE S.R.L. reserves the right to request proof of purchase for any support-related inquiry.


8. Contact Summary

Email: esquina.official@gmail.com Phone: 0743955851 Response Time: within 24 hours Support Hours: 07:30 AM – 09:00 PM Company: ESQUINA ARCHIVE S.R.L. CUI: 553550906 Trade Registry: J20/260468/67006